Our Core Privacy Principles
End-to-End Encryption
Every transaction and piece of personal information is protected with SSL/TLS encryption — no one can intercept your data in transit.
Not Sold to Third Parties
Mb88 never sells your personal data to advertisers or third parties.
Your Data, Your Control
You may request to view, correct, or delete your data at any time.
Secure Server Infrastructure
Our servers operate in compliance with international data protection standards.
Limited Retention Period
Data is not retained beyond what is necessary. Information that is no longer needed is deleted after a specified period.
Transparent Notification
You will be notified in advance of any changes to this Privacy Policy.
1Introduction
Mb88 (mb88.ng) is a trusted online gaming platform. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how mb88 collects, uses, stores, and protects your personal information.
By using any mb88 service, you agree to this Privacy Policy. Please read it carefully before using the platform. This policy is part of our Terms and ConditionsApplicable jointly with -.
This Privacy Policy applies solely to services provided by mb88.ng. Third-party websites or apps have their own privacy policies and are outside mb88's control.
2What Information Is Collected
Mb88 only collects information necessary to provide its services. We categorize this data into two types:
Information Provided Directly (by you):
- Full name, date of birth, and nationality
- Mobile number and email address
- Current and permanent address
- National ID or passport details (for KYC verification)
- Mobile banking account details (for deposits and withdrawals)
Automatically Collected Information:
- IP Address & Device Type
- Browser information and operating system
- Login time, gaming history, and transaction details
- Cookies & Session Data
- Time spent on the platform and pages visited
3How Information Is Collected
Mb88 collects your information through the following methods:
- Registration Form: You provide information directly when creating an account.
- KYC Verification: When submitting documents to verify your identity.
- Transaction Processing: Payment details provided during deposits or withdrawals.
- Customer Support: Information provided when contacting our support team.
- Automated Tracking: Via cookies, beacons, and analytics tools.
- Third-Party Verification Providers: Authorized service providers for identity verification.
4Purpose of Data Use
Mb88 uses the collected information for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account Management | Name, mobile number, email address | Contractual Requirements |
| Identity Verification (KYC) | NID, Passport, Address | Legal Obligation |
| Payment Processing | Banking details, transaction history | Contractual Requirements |
| Fraud Prevention | IP, Device & Login Information | Legitimate Interest |
| Customer Support | Contact details, complaints | Legitimate Interest |
| Platform Development | Usage patterns, feedback | Legitimate Interest |
| Promotional Communications | Mobile number, email address | Your Consent |
Mb88 will never use your data beyond the purposes stated above. If we need to use your information for a new purpose, your consent will be obtained first.
6Cookie Policy
Mb88's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.
Cookies we use:
- Essential Cookies: For login sessions and security purposes. The platform will not function properly without these cookies.
- Performance Cookies: To improve page speed and overall user experience.
- Functional Cookies: To remember your preferences, such as language and display settings.
- Analytical Cookies: To collect analytics data for understanding how the platform is used.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.
7Data Security Measures
Mb88 follows industry-standard technologies and practices to keep your data secure:
- SSL/TLS Encryption: All data transmissions occur through encrypted channels.
- Firewall Protection: Multi-layered firewall to prevent unauthorized server access.
- Regular Security Audits: Regular system audits conducted by external experts.
- Restricted Access: Only authorized personnel have access to specific data.
- Two-Factor Authentication: OTP-based verification to secure your account.
- Data Backup: Regular encrypted backups are stored in a secure location.
Please note that no platform can guarantee 100% security on the internet. You are also responsible for keeping your account password safe.
8Data Retention Period
Mb88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration of active account use and up to 5 years after closure.
- Transaction Details: Up to 7 years as required by law.
- KYC Documents: As required by regulatory authorities.
- Customer Support Records: 3 years after last contact.
- Cookie Data: 30 days to 2 years, depending on cookie type.
Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.
9Your Privacy Rights
As an mb88 user, you have the following rights:
Right to Access
You have the right to know what information mb88 holds about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You may object to or restrict the use of your data for specific purposes.
Right to Portability
You may request a copy of your data in a readable, portable format.
Right to Opt Out of Marketing
You may unsubscribe from promotional messages at any time.
To exercise these rights, contact mb88's support team. We typically process requests within 30 days.
10Minor Protection
Mb88 does not knowingly collect any information from individuals under the age of 18. Our platform is strictly for adults only.
If we become aware that data has been collected from a minor, we will immediately close the account and delete all associated information.
A note for parents: If you believe your child has registered on mb88, please contact our support team immediately.
11Privacy Policy Updates
Mb88 may update this Privacy Policy from time to time. For any significant changes, we will:
- We will display a notice on the platform.
- You will be notified via your registered mobile number or email.
- We will update the "Last Updated" date at the top of the page.
Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. We recommend reviewing the policy after any changes.
12Get in Touch
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact mb88's data protection team:
- Email: [email protected]
- General Support: [email protected]
- Live Chat: Available 24/7 via the platform or app
- Response Time: Typically within 48 hours
We are always here to protect your privacy. Feel free to reach out to us with any concerns.
Start Gaming Safely
You're now familiar with mb88's Privacy Policy. Go ahead and register with confidence — safe gaming awaits.