mb88 Responsible Gaming — Our Commitment to Safe Gaming

Your well-being is our priority

Gaming on mb88 is meant to be fun — not stressful or harmful. Through responsible gaming, you set your own limits and enjoy entertainment in a healthy way.

1Why Responsible Gaming Matters

Mb88 believes gaming is a form of entertainment — not a source of income or a way to relieve stress. Responsible gaming means knowing your limits, staying within them, and playing for fun.

Thousands of gamers across Bangladesh enjoy their time on mb88 every day. But sometimes gaming can turn into a habit. That's why mb88 is here to make sure gaming always has a positive place in your life.

Our responsible gaming program is built on three core principles: Awareness, Set Limits and Support. Stick to these three principles and gaming will always stay fun.

Remember: There is always a risk of losing money in gambling. Only play with money you can afford to lose without affecting your daily life.

Our Responsible Gaming Tools

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. You will never exceed your budget.

Time Limit

Set a session time limit in advance. Once the time is up, mb88 will remind you to take a break.

Cool-Down Break

Temporarily suspend your account for anywhere between 24 hours and 30 days. Clear your head and come back fresh.

Loss Limit

Play will automatically stop once you reach a set loss amount. No room to place impulsive bets after a loss.

Self-Exclusion

Option to self-close your account for 6 months or permanently. Our support team will assist you every step of the way.

Gaming History

View your full betting and transaction history. It helps you understand and manage your own habits.

2Core Principles of Responsible Gaming

Responsible gaming at mb88 is guided by a set of clear principles that are reflected in every decision we make:

  • Play for fun: Gaming is for fun. Never think of it as a way to earn money.
  • Stay within your means: Only play with money you can afford to lose.
  • Don't bet on impulse: Never game when you're angry, frustrated, or under the influence of alcohol.
  • Stay balanced: Balance gaming with family, work, and other hobbies.
  • Take breaks: Avoid playing for long stretches without a break. Get up, walk around, grab a snack.
  • Accept your losses: Losing is a normal part of gambling. Do not chase your losses by placing bigger bets.

If following any of these guidelines feels difficult, that's a sign you may need to take a step back.

3Spot the warning signs

It is not always easy to recognize when gaming becomes a problem. Use the signs below to assess yourself:

Overspending your budget

You're gaming beyond your set monthly budget or playing with borrowed money.

Losing track of time

You sit and play for hours without realizing where the time went.

Family and social withdrawal

Gaming is preventing you from spending time with family or friends, or you no longer want to.

Excessive stress from losses

You're feeling angry, depressed, or anxious after a loss and are desperately trying to win back what you've lost.

Hiding Your Gaming

You are hiding from family or close ones how much you are playing or spending.

Unable to Stop

You have tried multiple times but cannot cut back or stop gaming.

If two or more of the signs above apply to you, reach out to the mb88 support team or use the self-exclusion option.

4Set Limits — Step by Step

Log in to mb88 and set or adjust any of the following limits at any time from your account settings:

1
Log in to your account

Log in to your account on the mb88 app or website.

2
Go to the "Responsible Gaming" section

Look for the "Responsible Gaming" option in your profile menu.

3
Choose your limit type

Deposit limit, loss limit, or session time — choose whichever you need.

4
Set amounts and time limits

Set limits on a daily, weekly, or monthly basis.

5
Confirm

Save your settings. Lowering a limit takes effect immediately; increasing a limit takes effect after 24 hours.

Daily Limit

The maximum amount you can deposit or wager in a single day.

Weekly Limit

Decide in advance the total amount you'll transact in a week.

Monthly Limit

The most effective way to manage your monthly budget.

Session Time Limit

Decide how long you will play in one session and take breaks on time.

5Self-Exclusion

Self-exclusion is a feature that lets you take a break from gaming on mb88 for a set period or permanently. It goes further than simply closing your account — while self-exclusion is active, you won't be able to log in at all.

Available self-exclusion duration options:

  • 1 month: For a temporary break.
  • 3 months: To keep yourself in check over the medium term.
  • 6 months: For extended breaks and reassessment.
  • 1 year: For serious cases.
  • Permanent exclusion: If you decide you never want to game again.

Once self-exclusion is active, mb88 will also stop sending promotional messages to your account. After the exclusion period ends, a 24-hour cooling period is required before your account can be reactivated.

Contact our support team directly to activate self-exclusion. Our team will assist you with complete confidentiality.

6Tips for Healthy Gaming Habits

Responsible gaming is not about stopping — it is about enjoying gaming the right way. The tips below will help you maintain healthy gaming habits:

Set a monthly gaming budget. Each payday, decide in advance how much of your income you're comfortable spending on gaming that month.

Do not play when you are tired or feeling low. Stress impairs your ability to make good decisions.

Take regular breaks. Take at least a 10-minute break every hour.

Keep a gaming log. Keep track of how long you play and how much you spend.

Stop while you're ahead. Enjoy the win and stop — do not keep playing out of greed for more.

Be honest with your family. Do not hide your gaming from the people close to you.

7Minor Protection

Mb88 is strictly for users aged 18 and above. Keeping minors away from gaming is a firm policy we take seriously.

Age is verified at registration, and KYC documents may be requested in suspicious cases. However, as a parent or guardian, you also have certain responsibilities:

  • Keep your device password-locked so children cannot access mb88.
  • If you are logged in to the mb88 app or website, always log out after use.
  • Use parental control software on your device.
  • Talk openly with your children about the risks of online gaming.

If a minor has registered on mb88, notify the support team immediately. We will take action right away.

8Frequently Asked Questions

Yes, though lowering a limit takes effect immediately. To increase a limit, a 24-hour cooling period applies — this is intentional, so limits can't be raised in the heat of the moment.

Yes, any balance remaining in your account can still be withdrawn after self-exclusion is activated. Contact our support team and they'll guide you through the withdrawal process.

A cool-down break is temporary — from 24 hours up to 30 days. Your account is inactive during this period and reactivates automatically once it expires. Self-exclusion is a stronger measure — from a minimum of 1 month up to permanent, and reactivating your account after the period ends requires additional steps.

Start by reaching out to the mb88 support team. You can also contact Kaan Pete Roi (01779-554391) or the National Mental Health Helpline for mental health support in Bangladesh. Opening up to family can make a big difference too.

Yes. mb88 automatically detects unusual gaming patterns. If a user's behavior shows signs of a problem, our team will proactively reach out to offer support.

Completely confidential. Your gaming limits, self-exclusion, or cooldown details are entirely private. In line with mb88's privacy policy, this information is never shared with any third party.

Start Gaming Responsibly

Your safety is our responsibility at mb88. Register, set your limits, and enjoy with peace of mind.

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